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Read Top FAQ’s

How easy is it to set up?

At home, get online at super fast speeds with no appointment, no installation visit and no phone line needed. Just plug in your CLEAR Modem and surf. Our mobile Internet services using our CLEAR USB Modem provide easy access with self-installation of a connection manager via the provided driver.

How will I know when my CLEAR service is active?

Once you receive the order confirmation page after completing the activation process, open a browser and go to your favorite web site.

• *If you are successful, your device has been activated.

• *If you are brought back to clear.com, your activation is not complete

Wait 5 minutes, check your connection, and if you are still unable to connect please restart your computer. If you are still unable to connect, please contact us at 866-387-5060 between 9am and 10pm 7 days a week.

What types of devices can use CLEAR?

Currently, all CLEAR devices are specially configured to operate on our standards-based mobile WiMAX network. You can purchase a home modem, telephone adapter or USB modem directly from clear.com online, by calling (877) 499-6681, or from any of our retailers. In the coming months, you will also be able to purchase laptops and other mobile Internet devices that can access the CLEAR network from a wide variety of manufacturers.

Can I use CLEAR Service in other cities?

You can use your CLEAR service in any city where there is a CLEAR network. We are constantly expanding our coverage to provide more high speed wireless locations throughout the country, please see our interactive coverage map at www.clear.com/coverage for announcements and coverage areas.