Support

How much is 2GB?

CLEAR Usage

Usage examples

Activity

Usage
iTunes Movie download (2hrs) 1.5GB
Skype (40hrs of talk at 7.5KB/sec or 26MB/hr) 1GB
Netflix Watch it Now Movie (1hr, 30min) 1GB
Internet Radio (1 hr at 128KB/sec or 7.5MB/min) 450MB
100 MP3's (3min, 30 sec songs at 3.5MB each) 350MB
Web Browsing (5hrs at 40MB/hr) 200MB
YouTube (1hr at 37.5KB/sec or 2.25MB/min) 135MB
Online Gaming (1hr at 30KB/sec or 1.75MB/min) 105MB
E-Mail (102 e-mails without attachments at 10KB/each) 1.02MB
0GB 1GB 2GB
1GB = 1024 Mb
Graph indicates approximate bandwidth used (both upload and download where applicable)

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We’re Here to Help

Read Top FAQ’s

How easy is it to set up?

At home, get online at super fast speeds with no appointment, no installation visit and no phone line needed. Just plug in your CLEAR Modem and surf. Our mobile Internet services using our CLEAR USB Modem provide easy access with self-installation of a connection manager via the provided driver.

How will I know when my CLEAR service is active?

Once you receive the order confirmation page after completing the activation process, open a browser and go to your favorite web site.

  • *If you are successful, your device has been activated.

  • *If you are brought back to clear.com, your activation is not complete

Wait 5 minutes, check your connection, and if you are still unable to connect please restart your computer. If you are still unable to connect, please contact us at 888-888-3113 between 9am and 10pm 7 days a week.

What types of devices can use CLEAR?

Currently, all CLEAR devices are specially configured to operate on our standards-based mobile WiMAX network. You can purchase a home modem, telephone adapter or USB modem directly from clear.com online, by calling (877) 499-6681, or from any of our retailers. In the coming months, you will also be able to purchase laptops and other mobile Internet devices that can access the CLEAR network from a wide variety of manufacturers.

Can I use CLEAR Service in other cities?

You can use your CLEAR service in any city where there is a CLEAR network. We are constantly expanding our coverage to provide more high speed wireless locations throughout the country, please see our interactive coverage map at www.clear.com/coverage for announcements and coverage areas.

View all FAQ’s
View CLEAR voice FAQ’s

Clearwire WiMAX upgrade-related FAQs

XOHM upgrade-related FAQs

  • What is WIMAX?

    CLEAR has built a brand new WiMAX network that covers entire cities with super fast mobile internet. With speeds 4 times faster than 3G, you can stream movies, play online games and video chat on the go.
    Read More

Actual performance may vary and is not guaranteed. CLEAR performance claim is based on average download user speeds achieved during tests performed on the CLEAR commercial network by CLEAR. Other carrier performance based on their advertised claims.

Where Will You Use CLEAR?

Enter your address and ZIP Code to confirm your coverage.

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Sign up for Email updates on the latest CLEAR developments, like new products, services, special events, when we'll be in your area and more!
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Prices and availability may vary by market.

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The address you entered does not have coverage. However, that doesn't mean you can't use CLEAR around your city, or even in your neighborhood. CLEAR Super Fast Mobile Internet allows you to get online from most of the places you spend your time so you can stream movies, TV, play online games and video chat on the go, at speeds as fast as CLEAR at home.

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MAC ID Validation

MAC Address Example: 08AA69DB02FC

Need help identifying your MAC Address?

The MAC ID (Media Access Control Identifier) is a set of 12 alphanumeric characters on each WiMAX device used to identify your device on the CLEAR network. The MAC ID is listed on the label on the bottom of your device and is preceded by the letters “MAC”.

Select the type of device you own to view a sample MAC Address



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