Support

I forgot my CLEAR Spot password. How can I reset?

You can reset your CLEAR Spot to factory defaults. Simply:

  1. Remove the battery cover.
  2. Locate the reset button inside the battery compartment on the top left.
  3. Press the reset button and hold it down.
  4. Release it after the status lights on the top of the CLEAR Spot flash (approximately 10 - 15 seconds).

The CLEAR Spot will be reset to the factory defaults and will restart automatically once the battery is re-inserted.

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Re-up

If your short-term pass has expired, you’ll need to purchase a new pass to get back online. The good news is, it’s easy to do.

CLEAR lets you choose the pass that works best for you—weekly, daily, or even two-hour increments. Get 4G take-it-with-you internet exactly when you want it.

To re-up your service, just follow these instructions.

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