Answers

How do I know if there is a service outage in my area?

At CLEAR we are constantly monitoring our towers and working to improve our wireless networks. However there may be an occasional disruption of service as we build up our new technology. When outage problems are detected that are out of our control, our technicians move immediately to resolve the problem and restore service back to you as quickly as possible.

In the event that you are experiencing an extended period of service downtime and need to find out about a possible outage in your area, you may contact the Technical Support line at (888) 888-3113.

Shop Online

Shopping for CLEAR 4G Internet is easy when you buy from clear.com. When you purchase online, you're buying directly from us (no middleman). And, to make things even better, shipping is included and there's no activation fee!

 

 

Self-Help Videos

Signing into My Account? Updating your Credit Card Information Connecting to a wi-fi Signal Improving your CLEAR 4G Download Speed Restoring your CLEAR Internet Connection
 
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Activate

Already purchased a CLEAR device and service? Just turn it on and we'll walk you through a few simple steps to get you online in no time.

Have a CLEAR device, but don't have service yet?
You've got two easy options.

Option 1) Go to Bring Your own Device and get a monthly plan here at CLEAR.com
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Bring Your Own Device
Option 2) Turn on your CLEAR device and connect to the wi-fi signal. Launch your browser then follow the directions to buy a monthly plan or short-term pass.
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Re-up

If your short-term pass has expired, you’ll need to purchase a new pass to get back online. The good news is, it’s easy to do.

CLEAR lets you choose the pass that works best for you—weekly, daily, or even two-hour increments. Get 4G take-it-with-you internet exactly when you want it.

To re-up your service, just follow these instructions.

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