Answers

Can I use my CLEAR WiMAX service while traveling internationally?

Clearwire is constantly expanding the WiMAX network coverage available to CLEAR customers. Leaving home need not mean leaving your 4G Internet service behind. A new international Day Pass option makes WiMAX roaming a breeze when you are traveling abroad. You can connect to the internet on compatible networks with the same ease and convenience that you do at home; keep current on e-mail, retrieve large data files, or create and share video postcards of your journey with social networks. All it takes is a laptop with Intel's WiMAX module embedded in it.

Access fees vary in each participating country, and can be paid with major credit cards.

International WiMAX: General FAQs

Which device can I use?

You must have a PC / laptop with Intel WiMAX embedded to utilize this service.

I signed up for service on the partner network site but I am not able to connect. What can I do?

You will have to call the partner network's customer care in the country you are visiting. This phone care number will likely provide support in the country's local language. Unfortunately Clearwire US cannot troubleshoot connection issues on International partner networks.

I would like to subscribe to another plan.

If you have already been activated under a plan (e.g., day pass) and wish to subscribe to another plan with the same partner network, you will have to call that partner network's customer care line to change your plan. This care will likely provide support in the country's local language. Unfortunately Clearwire US cannot troubleshoot connection issues on partner networks.

Current List of Active CLEAR WiMAX Partner Countries*:

If you are visiting Japan - for business or pleasure, Clearwire's Japan service partner for mobile WiMAX is UQ Communications.For additional information, please Click Here
Traveling to Korea? CLEAR has partnered with the KT WIMAX and WIBRO networks to keep you connected during your stay. For additional information, please Click Here
If you are visiting Taiwan, Clearwire's service partner for mobile WiMAX is VeeTime. For additional information, please Click Here

*Additional countries coming soon.

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Shopping for CLEAR 4G Internet is easy when you buy from clear.com. When you purchase online, you're buying directly from us (no middleman). And, to make things even better, shipping is included and there's no activation fee!

 

 
 
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Already purchased a CLEAR device and service? Just turn it on and we'll walk you through a few simple steps to get you online in no time.

Have a CLEAR device, but don't have service yet?
You've got two easy options.

Option 1) Go to Bring Your own Device and get a monthly plan here at CLEAR.com
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Option 2) Turn on your CLEAR device and connect to the wi-fi signal. Launch your browser then follow the directions to buy a monthly plan or short-term pass.
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If your short-term pass has expired, you’ll need to purchase a new pass to get back online. The good news is, it’s easy to do.

CLEAR lets you choose the pass that works best for you—weekly, daily, or even two-hour increments. Get 4G take-it-with-you internet exactly when you want it.

To re-up your service, just follow these instructions.

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