Answers
CLEAR Voice & Home Phone
911/e911
- Can I dial 911 on my CLEAR Voice service?
- Where can I get information about 911/E911 limitations?
- Are 911 Emergency Services available with CLEAR Voice?
- What's the difference between CLEAR Voice 911 service and traditional phones?
- Should I test 911 Dialing?
- If I move, how do I change my 911 address?
Basic Features
Calling History
Getting/Changing a Number
International Rates
Making/Receiving Calls
- Does the person I'm calling need to have CLEAR Voice too?
- Can I receive incoming collect calls on my CLEAR Voice line?
- How do I make local calls with my CLEAR Voice adapter?
- How do I make long distance calls with my CLEAR Voice adapter?
- How do I make international calls with my CLEAR Voice adapter?
- Can I dial toll-free numbers (800, 888 ,877, 866) with CLEAR Voice?
- Can I make operator assisted calls with CLEAR Voice?
- Can I make 411 directory assistance calls with CLEAR Voice?
- Can I make 900 or 976 calls with CLEAR Voice service?
- Can I make other N11 calls (such as 211, 611, & 711) calls?
- Can I use dial-around (i.e. 10-10) numbers from CLEAR Voice?
- Can I make TDD (Telecommunications Devices for the Deaf) calls?
- What regions are included in the Unlimited long distance Plan?
Setting Up Security System
Troubleshooting
- My Voicemail to E-mail feature is not working.
- When I receive my voicemail by e-mail, I cannot hear the message.
- I don't hear a dial tone when I pick up my phone.
- I moved my CLEAR Voice adapter and can no longer make or receive calls.
- My call waiting is not working since I forwarded CLEAR Voice to another line.
- I'm unable to complete transactions on IVR phone calls (like online banking).
- I can't get a dial tone (and I could before).
- I'm not getting my Voicemail to E-mail messages.
- My Caller ID has not worked since I forwarded my CLEAR Voice line to another phone line.
- I'm having trouble sending and/or receiving a FAX.
Voicemail
- What kind of Voicemail greetings can I use on my CLEAR Voicemail?
- How many messages can my CLEAR Voice mailbox hold?
- What is the maximum length of a single voicemail message?
- How long can my personal greeting be?
- How long are my voicemail messages stored on the system?
- How will I know that I have a Voicemail message?
- Can I access my voicemail from any phone?
- How do I know when the message was left?
- Can I change the number of rings a caller hears before going to voicemail?
- What are my Voicemail Playback options?
- What are the Voicemail Instructions for my Voice / VOIP Service