Answers
Billing & Payments
Account Information
Renew
Charges & Fees
- When will I see my billing statement and be charged for service?
- How can I track my 3G data usage?
- What exactly is a pre-authorization?
- What is Clearwire's NSF or overdraft fee policy?
- What is the Federal Universal Service Fund (USF) and why do I pay a USF charge?
- What can I do if I have been overcharged?
- Can account changes impact the amount due on my payment date?
- How can I estimate my monthly services charges prior to payment processing?
- How much will I be charged this month?
- When will I be billed and charged for service?
- I’m a two-hour, daily, or weekly pass customer. Can I automatically pay my bill?
- I have several monthly recurring services under one account, and these services have different billing period dates. If I make a one-time advance payment, to which service(s) will that payment be credited?
- How are taxes determined on my bill?
Payment Locations
Payment Types
- Is there an allowance or cost to 3G usage on 4G+ devices?
- Why am I seeing multiple payments to Clearwire for my monthly charges?
- Can I Make Payments with a Pre-Paid Credit Card?
- Why did my Pre-Paid Credit Card decline?
- How do I pay my bill each month?
- Does CLEAR accept payments over the phone?
- What forms of payment does CLEAR accept?
- Why don't I receive paper statements for my CLEAR account?
- How do I get credit for a promotion, a gift card, or a rebate that I have not received?
- What should I do if my payment was declined?
Previous Invoices
Account Credit
- Can I add funds in My Account to support future payments
- How large of an account credit can I add into My Account
- I have several monthly recurring services under one account, and these services have different billing period dates. If I make a one-time advance payment, to which service(s) will that payment be credited
- Can my credit balance be refunded