Contact Us

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  • Chat Now, The best way to contact us
    First Name:
    Phone:
    Help With:
    To cancel your service, please call 888-888-3113 between 4:00am and 9:00pm Pacific, 7 days a week. Unfortunately, we can't cancel your account through chat.

    What is your question/concern?

  • Call us on the phone.
    Customer Care:
    888-888-3113
    Need to call from outside the United States?
    You can reach us at 702-852-5608. Remember to use the appropriate country code when calling from outside of the United States. International long distance charges may apply.
    If unable to achieve successful resolution of your issue via web, chat or phone, please contact b_jones@sprint.com

Payment Locations

Find a nearby cash payment location.

Mailing Address

CLEAR
Dept. CH 14365
Palatine, IL 60055-4365

 
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Have you tried resetting your CLEAR device?

Most technical issues can be quickly resolved by simply restarting your device. If you are using a CLEAR Home Modem, simply unplug the power supply for 10 seconds and then plug it back in.
If you are using a CLEAR Spot, turn the power off for 10 seconds and then turn it back on.
If you are using CLEAR internet service for this chat session, we encourage you to end this chat session and try restarting your service to resolve your issue. If restarting does not resolve your issue, please call 888-888-3113 for additional help.

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Activate

Already purchased a CLEAR device and service? Just turn it on and we'll walk you through a few simple steps to get you online in no time.

Have a CLEAR device, but don't have service yet?
You've got two easy options.

Option 1) Go to Bring Your own Device and get a monthly plan here at CLEAR.com
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Bring Your Own Device
Option 2) Turn on your CLEAR device and connect to the wi-fi signal. Launch your browser then follow the directions to buy a monthly plan or short-term pass.
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Re-up

If your short-term pass has expired, you’ll need to purchase a new pass to get back online. The good news is, it’s easy to do.

CLEAR lets you choose the pass that works best for you—weekly, daily, or even two-hour increments. Get 4G take-it-with-you internet exactly when you want it.

To re-up your service, just follow these instructions.

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