Contact Us

Let's Chat...it's the best way to contact us!

Find a store to make a purchase or pay your bill.

To pay a bill or send us a compliment, send to: Clear / Dept CH 14365 / Palatine, IL 60055-4365

Would you prefer to call us? Tell us who you're looking for, and we'll help you find the right number.

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Note: All times listed are for your local time zone

For the CLEAR Sales Department call 877-981-8151 between 4:30am and 11pm Pacific, daily.

Wait! Before you call, check out our helpful Sales related FAQ’s and topics:
What is WiMAX?	How secure is the CLEAR network?
What are the international calling rates using CLEAR Voice?	How fast are CLEAR bandwidth speeds?
Will CLEAR work with a regular laptop?

For the CLEAR Technical Support call 888-888-3113, 24 hours a day, 7 days a week.

Wait! Before you call, check out the FAQs from the Tech Support Desk:
How do I improve my connection speed?	How do I position my CLEAR Modem to get the best signal?
I have a good signal on my Home Modem but still cannot browse the Internet?	I’m not getting a good signal on my modem. What can I do?
How do I connect my CLEAR Home Modem to a computer?

To cancel your service, call 888-888-3113.

Wait! Before you call, check out our online Cancellation information:
What is the CLEAR return policy?	I did not receive my shipping return label, what do I do?
I think my equipment might be defective. How can I return it to exchange for a new one?

For general inquiries, call 888-888-3113, 24 hours a day, 7 days a week.

Wait! Before you call, check out our FAQs from the Customer Support Desk:
Do I have to sign up for a term contract?	How do I know if there is a service outage in my area?
How will I get the items I ordered on CLEAR.com?	How do I pay my bill each month?
How are taxes determined on my bill?	Why am I seeing multiple payments to Clearwire for my monthly charges?
Can I download and print a copy of my monthly bill?	What forms of payment does CLEAR accept?

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