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Have you tried resetting your CLEAR device?

Most technical issues can be quickly resolved by simply restarting your device. If you are using a CLEAR Home Modem, simply unplug the power supply for 10 seconds and then plug it back in.
If you are using a CLEAR Spot, turn the power off for 10 seconds and then turn it back on.
If you are using CLEAR internet service for this chat session, we encourage you to end this chat session and try restarting your service to resolve your issue. If restarting does not resolve your issue, please call 888-888-3113 for additional help.