Legal Information

Please note, Clearwire may only retain customer network/connection logs for seven (7) days. Search results for network logs beyond seven days may not be available.

Please direct any questions to Caylin Richardson at 571-490-8713.

For life or death emergency requests, please contact Joe Sutton directly at 425-766-5474.

We're sorry but you do not qualify for the Innovation Network

Check back often to see if we add your location to the Innovation Network.
To see the current Innovation Network coverage area click here
You may still sign up for the Developer Portal click here

Shipping Address Restriction

The device must be shipped to an address within the pre-approved Bay-Area zipcode.

Why do we ask for credit card

A user credit card is necessary to open an account with CLEAR even if there is no charge or purchase for two reasons:

1. A CLEAR user account enables the user to purchase accessories so a credit card is required

2. We use credit card as way to authenticate the user.

If no purchase was selected in the order, your credit card will not be charged.

Service Area Requirement

Location where the user intends to use the service. This must be a pre-approved Bay-Area zipcode for the Innovation Network Offer.

Coverage Checker

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MAC ID Validation

Enter your MAC ID here

MAC Address Example: 08AA69DB02FC

Need help identifying your MAC Address?

The MAC ID (Media Access Control Identifier) is a set of 12 alphanumeric characters on each WiMAX device used to identify your device on the CLEAR network. The MAC ID is listed on the label on the bottom of your device and is preceded by the letters “MAC”.

Select the type of device you own to view a sample MAC Address

Legal Information

Law Enforcement Subpoenas/Warrants/Orders

We're sorry but you do not qualify for the Innovation Network

Shipping Address Restriction

Why do we ask for credit card

Service Area Requirement

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Coverage Checker

Coverage Checker

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MAC ID Validation

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