We’re really excited to report that CLEAR launched the first “edition” of the mobile version of www.clear.com. Prospective customers or anyone viewing our website on their smartphone will now be automatically directed to the mobile-optimized version of the site – m.clear.com! Customers can view more details on our plans, devices, and packages. Users also have the ability to check coverage or find a store using geo-location based services, where users can choose the “use my current location” feature. That means in the touch of a button users can find out if they are pre-qualified for service or locate the store nearest to them in seconds.
We’ve also given existing customers an abbreviated version of My Account, which allows them to log in and view their next payment date, any balance information, and previous payments that were posted to their account. Existing customers can also access information in the Answers section should they need to find a FAQ or support topic for assistance. This is just another step the Webstore team is taking to empower the customer to find help or answers without calling Care.
Approximately 10-15% of our web traffic comes from mobile handsets and this new site enhances the experience for those users.